2017澳新银行营运服务成都有限公司社会招聘公告
2017澳新银行营运服务成都有限公司社会招聘公告已公布，四川公务员考试网现将具体内容公布如下：
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ANZ (Australia and New Zealand Banking Group Limited) has proud heritage of more than 180 years. We operate in 34 markets globally with representation in Australia, New Zealand, Asia, Pacific, Europe, America and Middle East.
澳大利亚和新西兰银行集团有限公司 (以下简称“澳新银行”)拥有超过180年的傲人历史。我们在全球34个国家和地区开展业务， 包括澳大利亚，新西兰，亚太，欧洲，美国和中东。
ANZ is among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 25 banks globally by market capitalisation(as of September 2016). The headquarters of ANZ locates in Melbourne. We provide a range of banking and financial products and services to around 10 million customers. We employ around 47,000 people worldwide.
澳新银行是澳洲四大银行之一，是新西兰和太平洋地区最大的银行，同时也是全球排名前25位的银行 (数据截止2016年9月)， 其总部设立在澳洲的墨尔本。我们为全球大概1,000万的客户提供多种银行和金融产品及服务，并在全球拥有大约47,000的员工。
ANZ has been in China since 1986 and today has 7 branches and 4 sub-branches in Beijing, Shanghai, Guangzhou, Chongqing, Hangzhou, Qingdao and Chengdu. In 2010, the Australia and New Zealand Bank (China) Company Limited (ANZ China) was established, making ANZ the first Australian bank to be locally incorporated in China.
从1986年澳新银行进入中国，目前已在北京，上海，广州，重庆，杭州，青岛和成都拥有7家分行4家支行。2010年，澳大利亚和新西兰银行(中国)有限公司(以下简称“澳新中国”)在中国成立，成为首家澳洲银行在中国本地注册成立的银行。
Technology Services and Operations (TSO) Division, and is one of four Group Hubs located in Bangalore, Chengdu, Manila, and Suva. The Chengdu Hub will support our continued expansion and growth in China.
澳新银行于2011年在成都设立全球运营中心，作为澳新银行集团四大离岸运营中心之一，与班加罗尔、马尼拉、斐济运营中心相辅相成，以支持澳新银行在中国及全球的业务扩张。
ANZ is also the first and the only foreign bank to have global operation centre in Chengdu. The Chengdu Hub currently has nearly 600 employees and provides various types of services to Australia, New Zealand, and Asia pacific regions in terms of banking back office operations, financial reporting and analysis, as well as various types of technology delivery services.
澳新银行是第一家，也是目前唯一一家在成都设立全球运营中心的外资银行。澳新银行营运服务(成都)有限公司目前拥有超过600名员工，为澳新银行在澳大利亚、新西兰和亚太地区的业务提供后台交易操作、财务分析报告、各类IT技术开发和交付服务。
This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths. It’s a place where the determined can succeed, the willing can grow and together, we can prosper.
We connect you to our world of opportunity.
招聘职位：
一、Credit Assessment Team Manager(信用评估团队经理 )
This role is responsible for managing a mix of Home loans Pre assessment and assessment teams, including managing costs, complex processes, quality, and knowledge. This role will also make credit decisions, has direct customer contact over the phone and dealing with challenging customer conversation and ensuring processes are efficient and streamlined.
Dynamic Woking environment
Excellence opportunity to be part of a growing business
Contribute to super regional goal
ANZ has been in China since 1986 and today has six branches and four sub-branches and an Operations Hub in Chengdu. Over the past two decades, ANZ has continued to expand its footprints and remains as one of Australia’s largest investors in China with successful partnerships with the Bank of Tianjin and the Shanghai Rural Commercial Bank.
As the only Australian bank with both local and foreign currency capabilities in Retail and Corporate banking in Mainland China, ANZ China is well-positioned to support its customers’ increasing financial needs and growing business opportunities across the country.
In 2013, ANZ China receives “A+” long-term issuer credit ratings by Standard & Poor’s (S&P). The Bank has established long-term relationships with community partners and non-government groups (NGOs) in Shanghai, Beijing, Guangzhou, Chongqing and Hangzhou and its priorities are in enhancing financial capability, responsible practices, urban sustainability as well as developing education and employment opportunities for young, underprivileged individuals.
The Credit Assessment Team Manager role will be responsible for the following duties, but not limited to:
Financial:
Manage cost ensuring effective unit cost control
Identify and improve efficiency and effectiveness within the teams
Work with the Operations Manager to establish and execute the strategic plan and direction for the team in Bangalore
Management of all business costs
Cost reduction
Customer:
Ensure that teams meet customer charter measures, including definitions, measures and controls
Ensure quality outcomes are delivered, in line with SLA’s, to maximise customer satisfaction
Stakeholder management
Process:
Ensure adherence to ANZ policies, processes and external regulatory/legislative requirements
Bring together multiple business functions, streamlining process and maximising customer experience
Identify and implement ongoing improvements to reduce operating costs
Suggest opportunities to improve process, based on customer input and innovations in designated area and share best practice with peer group
Implement standardisation of operations
Agree service standards required
People:
Manage turnover and engagement
Manage talent pipeline and leadership development
Support senior management to drive a performance management culture
Ensure optimal resource loading and capacity planning, in conjunction with other Operations Managers, to realise optimal service level delivery against minimal cost
Engagement, culture and diversity in the function
二、Credit assessment analyst(信贷分析师 )
职位描述：
Role description:
To provide a high level of quality output through the exercising of quality credit decisions, within CAD
guidelines, whilst ensuring excellence in customer service and adherence to Group Credit Policy, Code of Banking Practice and service level agreements.
Accountability
Financial
Process items/events with timeliness and accuracy.
Meet or exceed productivity standards.
Handle queries from ANZ customers & staff.
Provide continuing liaison with customers through to final resolution.
Exercise thorough credit worthiness assessment and sound decision-making utilising appropriate CAD.
Proactively re-package and communicate deal options with ‘customers’, as appropriate, for
deals which would otherwise be declined.
Effectively communicate all credit decisions.
Achieves progression to appropriate skill levels within agreed timeframes
Customer
Apply lending/credit policy, product guidelines and a high level of judgement, in assessing applicant’s credit worthiness.
Research customer requests by gathering all relevant information/data, ensuring all
available avenues and sources of information are investigated.
Develop sound relationships with customers & staff by maintaining two-way
communication.
Process
Meet or exceed quality assurance standards.
Ensure all research and investigation is accurately recorded including supporting
evidence and documentation.
Ensure cases are processed in compliance with current policies, guidelines and legislation.
Adhere to Group Credit Policy and Code of Banking Practice with the objective of
maximising revenue and minimising risk.
Escalate all applications over CAD, with appropriate communications.
People
Act as a key reference point.
As subject matter expert, resolve complex customer issues.
Handle queries from customers & staff.
Skill/Capability/Experience
3 years credit assessment related experience in banking, financial institute, etc
Good English skills in speaking and writing
As subject matter expert, resolve complex customer issues.
Handle queries from customers & staff.
三、Client Services Officer
四、Associate manager CIS
五、Senior Reconciliation Officer
六、Operations Officer(营运操作专员)
Accountabilities
工作职责：
The role is primarily providing the bank back office operations services per required timeframes and service level agreements (SLA) which including Account Services, Payments, Lending Operations, Reconciliation, etc.
该职位主要提供银行后台业务操作服务，包括但不限于：账户管理、支付结算、贷款操作、对账服务等; 并满足内部客户在时间和服务标准上的要求。
Requirements:
任职要求：
1. 2 and above relevant years working experiences in reconciliation operations, AP/AR operations, financial analysing, etc.
两年以上财务对账、应收/应付操作、财务分析等相关经验。
2. With banking back office operations experiences preferred.
有银行后台业务操作经验者优先。
3. Candidates with overseas study or working experiences are also welcomed.
有海外学习或工作经验者亦欢迎。
4. Good communication skills in written and oral English
良好的英语说、写能力。
5. Basic computer knowledge and familiar with MS Office tools (Excel, Word, etc)
熟练使用Office办公软件，如Excel, Word等。
6. Customer focus, concern for quality and standards, be sensetive of Data.
对数字敏感，关注客户需求，重视服务质量和标准。
七、Analyst - Campaign Innovation
八、Senior Delivery Lead, Advanced
九、Technology Manager
十、Senior Developer, Big data
十、Technology Risk - .NET Developer
十一、Senior Mobile Developer - IOS
十二、Development Team Manager
十三、Senior Java Developer
十四、Application Designer(JAVA/J2EE)
十五、Senior Web Developer(Front-end)
十六、Developer, Front end(前端)
长期要求：To support ANZ Chengdu hub’s long term growth and business strategy, we are continuously looking for talents who have strong English language capability and expertise in any of the areas below.
? Banking Operations: Account services, Cash operations, Credit assessment, Reconciliations, Client services, AML investigation, Lending operations, and related areas.
? Technology: Java, .Net, BI, Data Warehouse, Hyperion, Web/Javascript, SharePoint, Test Automation, Dev Ops, Mainframe, FileNet, xPression, Pega, Hadoop, etc., and related skills.
? Analytics: Business Intelligence, Data Warehousing, Data Science backgrounds, technical skills required but not limited to the followings: SQLServer, Oracle, Teradata, ETL, Qlikview, Tableau, SAS, R, etc.
If you are interested in any of the above job opportunities, please send your CV in both English and Chinese to chengdur@anz.com
重要申明：Job applications and interviews throughout the ANZ recruitment process will never charge a candidate any fee. If you encounter any case during the recruitment process where you are charged a fee, please do not pay and report it immediately to chengdur@anz.com.
联系方式：
公司地址： 成都高新区天府大道天府软件园E3座5层
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